Warranty claims
processing in most
events will be
between the buyer
and the manufacturer
of your new scooter
and should be
processed directly
with the
manufacturer of the
scooter. X-Treme
MotorSports only
executes or
processes warranty
issues on scooter it
sells.
In
the event you did
not receive any type
of registration or
contact information
for the manufacturer
warranty claims,
please
contact us
for information.
X-Treme MotorSports
makes every effort
to ensure that
products are free of
defects Please
inspect your new
scooter immediately
upon purchase. Note
that damaged plastic
parts claims (color
coordinated
housings, etc.) that
are not covered by
the manufacturers
warranty should be
submitted to the
carrier if item is
shipped to you. It
is therefore
imperative that
goods received
damaged are reported
immediately so that
the appropriate
claim may be
submitted to the
shipping carrier.
DAMAGE THAT OCCURS
DURING SHIPPING
IS NOT COVERED UNDER
OUR WARRANTY
BUT IS COVERED BY
THE CARRIERS
INSURANCE!
YOU MUST PROCESS A
CLAIM DIRECTLY WITH
THE CARRIER!
Free
parts to replace
those that were
damaged during
shipping will be
provided upon
completion of proper
notification. You
may be required to
send the part back
or send photos (as
attachment to email
is fine) before
manufacturer will
send a replacement.
Not all shipments
require a signature
for receipt of
delivery. You can
still process a
claim within 24
hours directly with
the carrier.
NOTE:
Minor scratches
caused from shipping
and handling or "blems"
or blemishes are not
considered
replaceable damage
as they do not
affect the
functionality of the
scooter. Again,
every effort is made
to provide
Styrofoam, bubble
wrap and padding as
required to insure
damage free
delivery.
However, due to the
rough handling by
the carriers there
will always be some
movement within the
box that will appear
as small rubs,
blemishes or wear
marks. Do NOT refuse
the shipment on this
basis. Only
significant damage
that cannot be
repaired by the
installation of new,
replacement parts
would be
justification to
refuse delivery.
This
warranty does not
cover normal wear
and tear, normal
maintenance items,
or any damage,
failure, or loss
that is cause by
improper assembly,
electrical parts,
adjustment, storage,
or use of the
product.
Warranty will be
void if the product
is ever used in any
competitive sport,
altered, misused or
modified, ridden by
more than one person
at a time or used
for stunt riding,
jumping or similar
activity.
